How to be Indispensable to International Teams | Part 3 Communication

international team communication

…Make it safe for people—especially those with less power—to speak openly about what’s on their mind….

Communication can go two ways; good or bad.  When speaking to another person it is always best if you DON’T follow the hilarious suggestions provided in the following video…and you’re welcome.

No, seriously communication is important.  Without it nothing would get accomplished in a timely, professional, and thorough manner which pleases, satisfies, and/or satiates the company overlords.  If my job is dependent on some small function of your job then we have to be able to properly function and communicate wants, needs, timing, directions, instructions, etc.

Open Communication

To foster open communication, teams need to:

  • Be Transparent
  • Get rid of Us vs. Them
  • Make your objectives and key results public
  • Ask specific questions

The advantages of open communication – by Marque Staffing – are:

Transparency

Employees who feel they can talk to one another and to their managers without fear of reprisal are more likely to be proactive in identifying potential problems and solving them before any negative effects can manifest.  Employees who are kept informed about obstacles in the company’s future can also generate innovative ideas for solving those problems.

Conflict resolution

Conflict among individuals who work together is unavoidable, but constructive conflict resolution takes effort.  Open communication lines engender the kind of trust and comfort that employees need to resolve conflicts among themselves.  They also make it easier for management to step in when a conflict is too big for workers to solve on their own.

Innovation

The more information employees have, the better they can handle every potential problem, from interpersonal conflict to solving client and customer problems.  Open communication makes information widely available, improving the results of worker innovation and problem-solving.

Interpersonal Communication

Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication.  The Johari Window model is a simple and useful tool for illustrating and improving self-awareness, and mutual understanding between individuals within a group.

The seven aspects of interpersonal communication:

  • Verbal communication
  • Non-verbal communication
  • Listening skills
  • Negotiation
  • Problem-solving
  • Decision making
  • Assertiveness

The Johari Window model can also be used to assess and improve a group’s relationship with other groups.

johari-window

Click HERE to view the rest of this series How to be Indispensable to International Teams

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